October 20, 2016

Officials from the Department of Human Services today confirmed that the problems with the NDIS IT system could have been avoided if the system had been made subject to a live test before it was launched on 1 July 2016. 

Labor Senator Carol Brown asked: 

SENATOR BROWN: Do you believe that some of the problems with the Portal post July 1st could have been avoided if live testing had been done?”

DHS OFFICIAL: “The answer is obviously yes…we obviously would have picked up on some of the issues earlier.”

Officials also confirmed that there was sufficient time to undertake a live test run, but still no live test was conducted by DHS.

The Minister for Social Services, Christian Porter must explain why no live testing was done on the NDIS IT system.

The Department also confirmed that a Readiness Report was also commissioned in early 2016. The Turnbull Government should make public the findings of the Readiness Report.

The NDIS is the most important social policy reform since Medicare. People with disability, their families and carers are relying on Mr Porter to get the rollout of the scheme right. 

Delays to the NDIS IT system – the MyPlace portal, resulted in considerable delays to the assessment of participants and significant periods in which disability service providers went unpaid.

Problems with the NDIS IT system have meant that the NDIS rollout is currently behind schedule.

The NDIS is Christian Porter’s responsibility.

Mr Porter can’t blame anyone else, the rollout of the NDIS is his responsibility.

The buck stops with Christian Porter.


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